TorGuard Review

This is our review of TorGuard’s anonymous VPN service based on real VPN testings. In this TorGuard review, we will cover TorGuard VPN’s speed, price, free trial, software, customer service etc. In addition to this TorGuard review, we have also reviewed a number of other VPN services. If you are looking for a reliable VPN services to be used in China, Please also read our list of China VPN Recommendations.

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Pros:

  • Offers Stealth VPN and Stealth proxy to defeat China’s VPN blocking.
  • Allows 5 simultaneous connections
  • Has VPN servers in China. Can be used to get a China IP in order to access China-only contents from outside of China.

Cons:

  • Desktop client only supports OpenVPN (Other protocols can be set up manually or using third-party clients)

Starting Price: $4.99/month

Free Trial: 7-day Money Back Guarantee.

Simultaneous Connections: 5 devices

Website:

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Torguard Review: TorGuard Website

About TorGuard:

TorGuard is a well-known VPN provider. Its name has made some people thinking it’s related to the Tor project. In fact, this is not true. The “tor” part refers to “torrents”, and the name actually means guarding users’ privacy when using bitorrent. TorGuard provides a number of services, including Anonymous VPN, Anonymous Proxy, Anonymous Email and Anonymous Bundle. This review will focus on TorGuard’s Anonymous VPN service.

TorGuard for China:

Currently TorGuard’s website is blocked in China. To visit their website, sign up their service and download their VPN software, you need to use another VPN to do so if you are in China. However, once you have set up TorGuard VPN, you can use it from China, no longer needing another VPN.

TorGuard seems to have experiences defeating the GFW of China. It’s well known that using VPN in China can be difficult because VPN traffic can be detected and then blocked or disrupted by a method called DPI (Deep Packet Inspection). To bypass it, some VPN companies have developed special protocols, often called stealth VPN, to hide VPN connections from China’s firewall.

TorGuard’s VPN service include a stealth VPN and a stealth proxy. To turn on stealth VPN, users can choose a VPN server labeled as “Stealth” (see picture below). In addition, users can turn on the stealth proxy to make the VPN connection further stealthy (see picture below). For VPN users in China, turning on both TorGuard’s stealth VPN and its stealth proxy can be helpful for bypassing VPN blocking.

TorGuard Review: TorGuards's Stealth VPN and Stealth Proxy

TorGuard’s website and software interface are written in English. Basically English skill is needed to use TorGuard.

For payment, TorGuard accepts AliPay and UnionPay, which could be convenient to China VPN users.

TorGuard VPN’s Features:

TorGuard’s VPN service provides unlimited speed and unlimited bandwidth. It has 1250+ servers located in 43+ countries. It’s worth pointing out that TorGuard has a VPN server in China, which is not very common among big VPN providers. Having a China VPN server makes TorGuard a good choice for VPN into China – getting a China IP address so that you can access China-only contents such as Youku videos etc. from outside of China.

TorGuard’s VPN service supports common VPN protocols such as OpenVPN, PPTP, L2TP, IPSec, SSTP and iKEV2 etc. In addition, TorGuard supports stealth VPN and stealth proxy technology, which can be used to defeat China’s VPN blocking using DPI.

TorGuard supports common operating systems such as Windows, Mac, iOS, Android and Linux etc. TorGuard has a no-log policy and does allow torrent and P2P file sharing. As a matter of fact, TorGuard has servers optimized for torrenting.

For simultaneous connections (or called multi-logins), TorGuard allows users to connect to their VPN servers using up to 5 devices at the same time. This is quite generous because a lot of VPN providers only allows 2.

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TorGuard VPN’s Price and Free Trial:

TorGuard VPN review: price and free trail.

TorGuard VPN’s price starts at $4.99 per month (if you select their yearly plan). It has a 7-day money guarantee policy for users to try out their VPN service.

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TorGuard VPN’s Desktop VPN Software:

TorGuard Review: desktop VPN software

TorGuard offers VPN software/apps for many platforms, including Windows, Mac, IOS and Android etc. In addition, installation instructions are provided for setting up TorGuard VPN without installing their software.

We downloaded TorGuard VPN’s desktop client for Mac OS. The installation process was straight-forward and the software interface is clean and intuitive.

With the desktop software, you can connect/disconnect to VPN and also change server locations and switch connection methods. For connection protocols, we found TorGuard VPN’s Mac client only supports OpenVPN (including UDP and TCP).

TorGuard’s Anonymous VPN account comes with a free license for Viscosity, a third-party VPN software that normally costs $9 per license. Viscosity allows more configurations for OpenVPN.

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TorGuard VPN’s iOS and Android Apps:

TorGuard VPN review: mobile App  TorGuard Review: Mobile App

TorGuard VPN offers mobile apps for both iOS and Android. Users can search for “TorGuard VPN” in Apple App Store or Google Play Store to download and install TorGuard’s free VPN apps.

TorGuard VPN’s Connections & Speed Test:

Is TorGuard VPN stable enough and fast enough to be used in China? For this test, we used a Mac computer from Guangzhou, China. Our ISP is China Telecom. Without VPN, we could get a download speed of around 20Mb/s. Below is the SpeedTest.net test result without connecting to VPN. Please note: this speed only reflects the speed when visiting local websites within China. International speed would be much lower than that. We show this result only to give you a rough idea about how fast our current ISP is:

TorGuard Review: speed test

Then we used TorGuard’s Mac VPN desktop client to connect to their stealth server in the U.S. We got a download speed of 13.15Mb/s, which is pretty fast. The SpeedTest.net testing result is shown below. This test was done without turning on TorGuard’s Stealth Proxy. With Stealth Proxy turned on, the speed is usually slower.

TorGuard Review: speed test

TorGuard’s Customer Support:

When you visit TorGuards’s website, you can find a U.S. toll-free number to call their customer service. Also, there’s a Live Chat option for connecting their support team. We tried their Live Chat option. We were told to wait in line for about 10 minutes before we were able to chat with a support agent. We were able to get our questions answered using this method.

TorGuard Review Conclusion:

TorGuard is a well-known VPN provider. Its stealth VPN and stealth proxy features are helpful to China VPN users for bypassing VPN blocking. It’s a pity that TorGuard’s website is not accessible from China. However, you can use another VPN service to visit their website and sign up their VPN service. Once you have set up their software on your computer, you can use TorGuard’s VPN without the need of another VPN.

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If you are looking for a reliable VPN services to be used in China, Please make sure to read our list of Best VPNs for China Internet Users .